Solicited Remote Assistance must not be allowed.

Documentable No

Rule ID SV-253382r1137695_rule

CCI References

CCI-001090

Discussion

Remote assistance allows another user to view or take control of the local session of a user. Solicited assistance is help that is specifically requested by the local user. This may allow unauthorized parties access to the resources on the computer.

Check Procedure

If the following registry value does not exist or is not configured as specified, this is a finding:

Registry Hive: HKEY_LOCAL_MACHINE
Registry Path: \SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services\

Value Name: fAllowToGetHelp
 
Value Type: REG_DWORD
Value: 0

Fix Action

Configure the policy value for Computer Configuration >> Administrative Templates >> System >> Remote Assistance >> "Configure Solicited Remote Assistance" to "Disabled".